PRIVACY POLICY

At Sycamore Creek Vineyards & Winery we recognize and respect our customers' privacy. We diligently protect the trust you have placed in us. We have developed this Privacy Policy to assure you that the information collected about you is only what is needed for conducting business and offering products and services that might be of interest to you.

Our Policy
Federal and California state law requires us to request identification from each consumer to prove that you are of age to legally purchase alcohol. To process an order, we need your name, home or other physical address, including street name and name of city or town, email address, telephone number, and credit card number. We understand the sensitivity of this information and maintain our files on a secured server to protect against unauthorized access. In addition to obtaining personal information, we may collect tracking information for statistical purposes, which is disclosed to third parties for statistical purposes only. This aggregate information is for statistical purposes only. It is for understanding consumer trends and does not contain any personal information about you. WE DO NOT AND WILL NOT, UNDER ANY CIRCUMSTANCES, SELL PERSONAL INFORMATION TO ANYONE FOR ANY PURPOSE.

Personal Information and Data Gathering
Sycamore Creek Vineyards & Winery will occasionally third-party development partners to assist in online development and deployment as well as in data and information collection. These companies are strictly bound by our privacy policy covered below, as well as by all other conventions and business practices of Sycamore Creek Vineyards & Winery concerning user information and data from online sources. For the purposes of this document, the terms "We," "Us" and "Sycamore Creek Vineyards & Winery " will also represent these third-party developers.

We collect anonymous information from visits to our site to help us understand the usage patterns of our site, and to provide better customer service. Information collected in this manner is provided automatically by your system and the systems that you use to connect to our site. For example, we keep track of what time people enter our site, how long they stay on the site, and what sections they visit on the site. This information is kept in aggregate, anonymous format. We use this information to better tailor our site for our visitors and their usage patterns, as well as to gauge performance and other measures of the site, again in anonymous and aggregate format.

Cookies are sometimes used to further track usage patterns of the site by users, in aggregate and anonymous format. Cookies left on your system by our site are sometimes used for the purpose of allowing users the convenience of not having to re-enter usernames and passwords on our site, however, no username or password information is kept on your local machine. Only a unique identifier is kept on your system that will allow you to access the records stored on our secure, password-protected server(s). No financial or personal information will ever be left on your system in the form of a cookie.

Registration is required to use certain features of our site. We will collect general contact information, such as name and e-mail address, as well as demographic information, such as age, gender and zip code. Data collected from online user-completed forms is stored in secure, password protected server locations. Demographic information collected is used to help us, or our partners, to analyze our aggregate user base and better tailor our site, promotions or other features to better serve that user base. Contact information is also used to better understand our user base.

From time to time, Sycamore Creek Vineyards & Winery will contact our registered users who have opted in to be e-mailed with promotional information that we feel would be applicable to, and desired by that user. At any time a user wishes to opt-out of these e-mails, they may do so by contacting info@lealvineyards.com. Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries.

Use of Personal Information and Data Gathering
Sycamore Creek Vineyards & Winery will occasionally utilize partners and vendors to assist it in analysis of the data and information collected by our sites. This information is used in aggregate and anonymous format for the purpose of better tailoring our website, promotions or other company endeavors to better suit our user base. This information is shared with our partners and vendors only on an as-needed basis. Financial information will never be shared with any organization other than those necessary for completing the financial transaction required.

Sycamore Creek Vineyards & Winery may share any data and information gathered on its branded websites with other internal Sycamore Creek Vineyards & Winery branded website owners and managers. Information shared will still be subject to this privacy policy.

Information and data gathered solely by Sycamore Creek Vineyards & Winery will never be sold, traded or shared with third-parties for any other reason other than for assisting Sycamore Creek Vineyards & Winery in its analysis, research and promotional needs.

This site may contain links to other sites. Sycamore Creek Vineyards & Winery is not responsible for the privacy practices or the content of such websites.

Security
This site has industry-standard security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on password-protected servers.

Changes to Privacy Policy
Sycamore Creek Vineyards & Winery reserves the right to change this Privacy Statement. Sycamore Creek Vineyards & Winery will provide notification of the material changes to this Privacy Statement through the Company's Web sites at least thirty (30) business days prior to the change taking effect.

Contact Us
Questions regarding this Privacy Statement or the information practices of the Company's Web sites should be directed to Sycamore Creek Vineyards & Winery by mailing:

Sycamore Creek Vineyards & Winery
Attn: Privacy Office
12775 Uvas Road
Morgan Hill, CA 95037

 

 

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